Bone Broth Collagen

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Multi Collagen Protein

Ancient Nutrition Canada

<p><style type="text/css" id="isPasted"></style><span data-sheets-hyperlinkruns="{&quot;1&quot;:77,&quot;2&quot;:&quot;https://ancientnutrition.ca/pages/contact-us&quot;}&#xEE10;{&quot;1&quot;:101}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:77,&quot;2&quot;:{&quot;2&quot;:{&quot;1&quot;:2,&quot;2&quot;:1136076},&quot;9&quot;:1}}&#xEE10;{&quot;1&quot;:101}" data-sheets-userformat="{&quot;2&quot;:1049475,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;23&quot;:1}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;To add a one time item onto your exisisting subscription, please contact our Customer Experience Team via phone, Live Chat or email. &quot;}" style="font-size: 16px; font-family: Arial; font-style: normal;"><span style="font-family: Arial; font-style: normal;">To add a one time item onto your exisisting subscription, please contact our&#xA0;</span><span style="font-family: Arial; font-style: normal; text-decoration: underline; text-decoration-skip-ink: none; color: rgb(17, 85, 204);"><a href="https://ancientnutrition.ca/pages/contact-us" target="_blank">Customer Experience Team</a></span><span style="font-family: Arial; font-style: normal;">&#xA0;via phone, Live Chat or email. </span></span></p>

To add a one time item onto your exisisting subscription, please contact our Customer Experience Team via phone, Live Chat or email.

How can I add a one time item to an existing subscription?

Subscribe + Save

What is your return policy?

How do I return my order?

How long does it take for a refund to process?

Do you offer exchanges?

My order arrived damaged. What do I do?

Which items are returnable?

Do you charge a processing fee for refunds?

Returns & Refunds

How do I access my account to make changes?

My subscription item is out of stock. What do I do?

My subscription order has already shipped. Can I still cancel?

How do I update my shipping and/or billing information?

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Will I get a reminder email before my next shipment?

When will my credit card be charged?

When will I receive my order?

How can I track my order?

My order is going to the wrong address, can you change it?

I need my order delivered to my porch/back door/basement. Can you give the carrier special instructions?

Which carriers do you use to ship orders?

Can I get my order shipped overnight?

How can I buy something from the United States?

What if my package is incorrect or damaged?

Do you offer free shipping?

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Shipping + Delivery

I am having trouble getting into my account. Can you help?

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Account

Why is my tub only filled 1/2 way?

Can I use these products if I am pregnant or nursing?

Do you test your products for heavy metals?

Can I give your products to my kids?

Will my products expire?

What are the benefits of taking collagen?

What are the benefits of taking bone broth?

Product

What forms of payment do you accept?

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Payment + Privacy

Why isn't my discount code working?

I am having trouble with the BOGO (Buy One, Get One) promo code.

I am having trouble with the B2G1 (Buy 2, Get 1) promo code.

How do I apply a discount code?

Can I use a discount code on a Subscribe & Save order?

Can I get the free gift with my SNS order?

Discounts + Promotions

How can I add a one time item to an existing subscription?Updated 9 months ago